New Order issues
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Warner respond to fan complaints about poor quality re-issues
10 October 2008 - Peter Hook has revealed to the BBC that the New Order reissues have received complaints from fans because of the poor quality.
The records were released at the end of September and Hook has blamed the problems on cut backs in the record industry and some missing tapes.
The former Joy Division and New Order bassist explained the problem: "Funnily enough we've actually got a few problems with our fans complaining about the quality of the re-masters of the companion discs. Not the LP's because they're safe and the tapes for those we have.
"A lot of them are lost, between us listening to the collation and between them coming onto the CD, something seems to have gone wrong."
Hook attributed it to problems within the record company, saying: "They don't have half the staff they used to have so everything becomes quite a trial, and I know from doing the Hacienda compilation tape, you get a lot of masters of old songs - they are mastered from the record because nobody can find the tape."
And it seems there was some miscommunication with their record label: "What's been intensely annoying for us is that all these people are complaining because they've bought them in the shops and Warner's chose to release them to the shops before they sent them to the band, so I haven't got one. A masterful piece of planning."
Contact Warner
Warner say that if any of the fans want to contact them about the quality of the New Order re-issues, then they can email this address:
Neworder.d2c@warnermusic.com
http://www.bbc.co.uk/6music/news/20081010_hook.shtml